Terms of Service
These Terms govern your use of claratto. By signing in or using the platform, you accept them in full.
Acceptance of Terms
By registering for an account or using claratto, you represent that you are at least 18 years of age (or the age of majority in your jurisdiction) and possess the legal capacity to enter into these Terms. If you do not agree, you must not use our services.
Description of Service
claratto is an AI-powered learning platform that teaches, tests, and tracks what you've proven you know. Core features include:
- Memory-aware AI tutoring — the AI knows your existing brain nodes and never re-teaches what you've already proven.
- Test-gated brain graph — topics are only stored as 'learned' after you pass a server-scored MCQ test (≥75%).
- Voice interview practice — an AI interviewer grills you on topics just like a real panel would.
- Interactive visual explainers — inline HTML diagrams that make concepts click faster.
- Syllabus import — upload your university or course syllabus and get a personalized learning map.
User Accounts and Security
Access requires a Google Account via Firebase Authentication. You are solely responsible for your Google credentials and all activity under your account. You agree to:
- Maintain only one active account per person — account merging or sharing is prohibited.
- Notify us immediately of any unauthorized access or suspected breach.
- Keep your contact email accurate — billing receipts and important notices are sent there.
Billing, Subscriptions, and Credits
Plans and Pricing
claratto offers three tiers: Free (30 credits/month, no card required), Pro (500 credits/month, ₹1,499/month), and Max (1,500 credits/month, ₹2,999/month). All transactions are charged in Indian Rupees (INR) via Razorpay. Current pricing is always shown on the Pricing page.
What Credits Pay For
Every AI call (lesson, test, interview turn, visualisation) consumes credits proportional to the tokens used. A typical teach session costs 1–3 credits. Smarter model tiers (Pro, Max) cost proportionally more per session. The server debits credits after each call — never before.
Credit Top-up Packs
One-time packs (Quick 50cr / Standard 150cr / Bulk 400cr) add credits to your balance permanently — they never expire and persist across billing cycles and plan changes.
Credit Reset
Plan-included recurring credits reset on the first day of each UTC calendar month. Unused recurring credits do not roll over. Top-up pack credits are unaffected by resets.
Interview Limits
Voice interviews are gated by plan: Free (1/month, 3 questions), Pro (2/month, 5 questions), Max (5/month, 8 questions). Interview counts reset monthly alongside credits. Additional interview packs (coming soon) let you top up beyond your plan's limit.
Refund Policy
Due to the real-time compute cost of AI inference, all purchases are non-refundable once processed. If you experience a credit-loading failure or billing error, contact support within 7 days for manual review and adjustment. Full details: Refund Policy.
Prohibited Use and Abuse
The integrity of the brain graph depends on honest test results. You agree not to:
- Use scripts, automation, or client-side manipulation to forge test scores or bypass the server-scored MCQ gate.
- Inject adversarial text into lesson or interview prompts to manipulate AI outputs or extract the scoring logic.
- Scrape AI responses, resell access, or share account tokens with other users.
- Abuse the credit system through automated mass queries or coordinated usage designed to circumvent quota limits.
Violations may result in immediate account suspension or permanent termination without warning or refund. We monitor for anomalous usage patterns server-side.
AI-Generated Content
Lesson explanations, test questions, interview feedback, and visualisations are generated by large language models (currently Google Gemini and Anthropic Claude). While we prompt the models carefully and validate structured outputs with Zod schemas, AI-generated content may occasionally be inaccurate, incomplete, or contextually wrong.
claratto is a learning aid — not a definitive academic source. Always verify critical information against authoritative references before exams, interviews, or professional applications.
Disclaimers and Limitation of Liability
The services are provided on an "as is" and "as available" basis. claratto disclaims all warranties, express or implied, including fitness for a particular purpose.
We do not guarantee the platform will be error-free, uninterrupted, or free of data loss. We make no representations regarding outcomes of university exams, certifications, or physical job interviews arising from use of this platform.
To the fullest extent permitted by applicable law, claratto's aggregate liability to you for any claim shall not exceed the total amount paid by you in the 3 months preceding the claim.
Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any dispute, claim, or legal action arising from or relating to these Terms shall be instituted exclusively in the competent courts located in Mumbai, Maharashtra, India. You consent to the jurisdiction of such courts.
Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by updating the "Last updated" date above and, for significant changes, by email or in-app notice. Continued use of the platform after changes take effect constitutes your acceptance of the revised Terms.
Contact Us
For questions, billing disputes, or data requests related to these Terms:
claratto Support
Email: support@devstudiolabs.in
Location: Maharashtra, India
Response time: within 3–5 business days
claratto is a product of DevStudioLabs (Sole Proprietorship), registered in Ratnagiri, Maharashtra, India.